AI / LLM ProductsClient: Vertex Labs
Vertex AI Copilot
Internal RAG copilot that answers from technical docs, tickets, and runbooks.
The Challenge
Engineering support spent hours hunting answers across fragmented knowledge bases.
Our Technical Solution
Designed a secure RAG pipeline with citation-backed answers and role-aware access.
Measured Impact
70% faster internal support resolution
Cited answers across 40k+ documents
Zero data leakage across tenants
Technologies
PythonLangChainOpenAINext.jsFirestore